Exercise, character strengths, well-being, and learning climate in the prediction of performance over a 6-month period at a call center
نویسندگان
چکیده
منابع مشابه
Exercise, character strengths, well-being, and learning climate in the prediction of performance over a 6-month period at a call center
BACKGROUND Performance monitoring might have an adverse influence on call center agents' well-being. We investigate how performance, over a 6-month period, is related to agents' perceptions of their learning climate, character strengths, well-being (subjective and psychological), and physical activity. METHOD Agents (N = 135) self-reported perception of the learning climate (Learning Climate ...
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ژورنال
عنوان ژورنال: Frontiers in Psychology
سال: 2014
ISSN: 1664-1078
DOI: 10.3389/fpsyg.2014.00497